Payment Policy
Welcome to Kitchishop. By placing an order on our website, you agree to the terms outlined in this Payment Policy. Please read the following information carefully before completing your purchase.
Accepted Payment Methods
We accept the following secure payment options:
Visa
MasterCard
American Express
Discover
Diners Club
PayPal
Shop Pay
Apple Pay
Google Pay
All payments are processed in USD (United States Dollars).
Payment Security
Your payment information is protected using industry-standard encryption to ensure safe and secure transactions.
Kitchishop does not store or share your credit card details. All payments are processed securely through trusted third-party payment gateways.
Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email at the email address provided during checkout.
If you do not receive the confirmation email, please check your spam/junk folder or contact our support team.
Payment Issues
If your payment is declined, please check the following:
Insufficient funds
Incorrect billing information
Expired card
Card issuer security restrictions
You may try another payment method or contact your bank or card provider for assistance. Orders will not be processed until payment is successfully completed.
Pricing & Currency
All product prices on Kitchishop are listed in USD.
Any applicable taxes or additional charges will be clearly displayed at checkout before you finalize your order.
Fraud Prevention
To protect our customers and our business, Kitchishop reserves the right to cancel or hold any order that appears fraudulent or unauthorized.
If necessary, we may request additional verification before processing an order, including:
Billing address confirmation
Phone verification
Photo ID verification (only if required)
Refunds & Chargebacks
Please refer to our Return & Refund Policy for detailed information regarding refunds.
If you experience any issue with your order, we encourage you to contact us directly before initiating a chargeback. Our team is committed to resolving concerns quickly and fairly.
Questions & Support
If you have any questions regarding payments or need assistance, please contact us:
Store name: Kitchishop
Business Address: 340 Constitution Ave, Littleton, MA 01460, United States
Email: support@kitchishop.com
Phone number: +1 351-212-2864
Company name: Evixa Group Ltd (trading as Kitchishop)
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number: 16479597
We aim to respond to all inquiries within 24 hours.
Customer Service Hours
Monday to Friday: 9AM - 6PM (ET)
Saturday and Sunday: Closed
